You can check your order status by entering your order number and email address on our order tracking page. We will also send you email updates regarding your order status.

If you need to modify or cancel your order, please contact our customer support team (support@anwike.com) as soon as possible. Once the order has been shipped, it can no longer be changed or canceled.

Our processing time is usually 1-2 business days. Once the order is processed, it will be shipped immediately. You will receive a confirmation email with tracking information.

If your order has not been shipped yet, you can contact our customer support team to update the shipping address. Please contact us as soon as possible to avoid shipping delays.

If your order has not arrived within the expected timeframe, please check the status on the order tracking page first. If there are still issues, please contact our customer support team, and we will resolve it promptly.

If you received an incorrect item, please contact our customer support team immediately. We will arrange to replace the correct item or process a return based on your preference.

1. If your item was damaged during shipping, please keep all packaging materials and take photos of the damage. Then, contact our customer support team to report the issue, and we will assist you in resolving it.

The Anwike breast pump is suitable for all breastfeeding mothers, especially those who need to pump while working, traveling, or in other situations. Its portable, quiet, and efficient design makes it ideal for various settings.

All detachable parts of the breast pump can be cleaned with warm soapy water. Ensure that all parts that come into contact with breast milk are thoroughly cleaned. Make sure all parts are completely dry before use. Also, avoid submerging the motor in water or cleaning it.

Once fully charged, the Anwike breast pump can be used for 6-8 pumping sessions, with each session lasting around 20-30 minutes. It takes approximately 2 hours to fully charge, ensuring you can use it anytime, anywhere.

You should not feel pain when using the breast pump. If you feel discomfort or pain, the suction setting may be too high, or the flange may not be properly fitted to the breast. Adjust the suction level and ensure the flange fits comfortably. If the problem persists, please contact customer service for assistance.

Yes, the Anwike breast pump is designed to be portable and quiet, making it easy to use at the office, during travel, or at home. The hands-free design allows mothers to pump while engaging in other activities.

Ensuring the correct flange size is crucial. If the flange is too large or too small, it may affect milk expression or cause discomfort. Please refer to our flange size guide or contact customer service for assistance in choosing the right size.

Yes, you can breastfeed your baby on one side while using the breast pump on the other. This method can help increase milk supply and make the most of your nursing time.

The Anwike breast pump is designed to be portable, allowing you to move freely while pumping. Its hands-free design and quiet operation make it convenient for busy moms to pump while performing other tasks.

Yes, the Anwike breast pump offers multiple suction settings. You can adjust the suction strength according to your comfort level to ensure an efficient and comfortable pumping experience. It is recommended to start with a lower setting and gradually increase it to find the most suitable level.

Certain parts of the breast pump, such as the silicone flanges and valves, are recommended to be replaced every 3-6 months, depending on usage. Regularly check for wear and tear, and replace parts as needed to maintain the pump's efficiency and hygiene.

To choose the correct flange size, use a soft measuring tape to measure the diameter of your nipple (excluding the areola). Based on the measurement, select the appropriate flange size. Most breast pump brands offer different flange sizes to ensure a good fit. The correct flange size can help prevent discomfort and improve pumping efficiency.